Our History

Incorporated in 1968 by Maurice and Helen Smith as Norset Office Supplies. From then on the company has continued to grow and flourish.

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1968

Maurice and Helen Smith started Norset Office Supplies and based their company in Cheddar, Somerset.

1971

In 1971 Norset Office Supplies purchased the Percy Olds Ltd in Taunton to gain Ltd status (which at the time was very hard to obtain) and a foothold in the Somerset County town.

1976

In the early 1970's a change in direction was made to concentrate on products such as Electrostatic Photocopiers.  In 1976 a dealership was gained with Sharp Electronics UK making Norset Office Supplies Ltd the first company in Somerset to specialise in plain paper photocopiers. 

1987

In 1987 the company became a major supplier of facsimile machines which strengthened the link with the Harris/3M organisation, then known as Lanier (UK) Limited, now part of the Ricoh Corporation.  This relationship was further enhanced in 1990 by adding the complete range of Lanier products (photocopiers, facsimiles, voice products and information management systems).

1992

In 1992, an unprecedented agreement between ourselves & Lanier Worldwide Corporation was set in motion; we were to trade as Lanier (South West), ensuring high levels of service along with customer driven performance.

1998

Lanier purchased Office Equipment Supplies (South West) Ltd based in Redruth, Cornwall.  This helped solidify our presence further down in the South West.

2003

Began working with Ricoh in April.

2005

Started working with Laserfiche in January.

2006

Started working with Utax/Kyocera in March.

Became a Docuware Reseller in September.

2009

Was appointed as a PaperCut Reseller in March.

2012

Began working with Develop and Konica Minolta in May.

Was appointed a Prism Reseller in September.

2014

Began a partnership with Toshiba in February.

2017

Began a partnership with Epson in June.

2018

Appointed as a Square 9 Reseller in June,

Today

Today we still operate with those same traditional values, under the direction of the next Smith family generation, whilst utilising all the contemporary technology available to us.    

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